Frequently Asked Questions

Does it work for rifles or shotguns?

No. The algorithms developed to detect shots and movement errors are specially designed and tuned for handguns. We are always investigating new applications for our patented technology, so we may offer a solution for rifles and shotguns in the future.

How does AimSteady provide real-time feedback?

AimSteady provides real-time feedback via an audible tone when a shooting error is detected through earphones connected to your phone. These can be standard wired earphones or Bluetooth headphones.

Are earbuds included?

No, but it will work with either wired or wireless headphones, so you’ll be able to use whatever headphones you like

Which finger is AimSteady worn on?

It can be worn on any finger, on either hand. The hand just needs to be on the handgun

How is it sized?

AimSteady comes with a variety of inserts in standard ring sizes to modify the size to make it comfortable for you. It can be worn on any finger so it should fit nearly everyone. The inserts cover ring sizes 6 to 14 currently.

Can it be worn outdoors?

AimSteady is designed to be rugged; it has no buttons or charging port making it dust and waterproof so it can be worn in any environment.

How long should I expect a single charge to last?

The ring itself has enough battery capacity to last 6 hours, longer than any range session I’ve ever done. When you place it back in the charging unit it will recharge wirelessly and that has enough capacity for 50 full recharges. It depends on ow much time you spend on the range but you should only have to charge the charging unit every couple of months.

What phone platforms are supported?

AimSteady supports both iOS and Android users.

iOS:

  • iPhone 5 and newer
  • Must run iOS 10 or above

Android:

  • Android devices running Android 6 or above

Can I return AimSteady?

Refunds or exchanges are available for purchases made directly through our website within 14 days of receipt of the product. Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it.

Is AimSteady covered under a warranty?

AimSteady comes with a 1-year limited warranty. This warranty covers any technical defects or malfunctions. This warranty lasts for one year from shipment of a purchase from an official retailer. Coverage terminates if you sell or otherwise transfer the product. Our warranty policy warrants our products against defects in materials and workmanship under normal use. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

If you are experiencing an issue with AimSteady, please contact support@aimsteady.com.

How safe is your payment platform? Do you store credit card details?

All transactions are encrypted with 128-bit SSL. We use Stripe, an industry-standard credit card processing service, to process online payments, so AimSteady never stores your credit card details.

Stripe has been audited by a PCI-certified auditor, which has in turn been certified as a PCI Level 1 Service Provider, the most stringent level of certification available. You can confirm Stripe’s certification in Visa’s registry of service providers. Stripe is also a participant in the PCI Security Standards Council.

Is AimSteady patented?

Yes, we have multiple patents pending, both in Europe and America.

Where do you ship?

We currently only ship to the United States. We hope to add more countries in the future, so make sure to check back or sign up for our newsletter for future updates

When will my order ship?

We are looking to ship Summer 2018. We will update you via our mailing list if you have completed a pre-order and there are any sort of unforeseen delays

Where can I download the AimSteady app?

The AimSteady app will be available for free in the Apple App Store and Google Play Store in the coming weeks

Can my ring be connected to more than one device?

AimSteady can only be connected to one mobile device at a time, but you can easily switch connections between phones and tablets!

To switch between devices, you’ll need to disconnect your AimSteady from the first phone/tablet in your AimSteady app (if you’re on iOS, simply “forget” the AimSteady in Bluetooth).

Open the AimSteady app on your second phone/tablet and hit “Connect” in the AimSteady app.

We recommend putting your AimSteady in its charger and ensuring it lights up before you begin this process. Even if your AimSteady does not need to be charged, using the charger always helps you get connected!

What is the range of communication between AimSteady and my mobile device?

The Bluetooth technology that powers your AimSteady ring typically has a range of 20-30 ft. This can be affected by the world around you, like walls, and computers, and even people, so the range may vary at times.

 

 

 

If the FAQ didn't cover your query please contact us directly at support@aimsteady.com

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